需求访谈与主题取舍｜杭州导游英语路线设计

完整教材 · 中文解释 / 英语音频

需求访谈与主题取舍：完整文字稿与练习

这课解决什么工作问题？

用兴趣、体力、时间和预算决定线路，确认不包含的事项。

先问结束时间、必去主题、步行与饮食需要，再看可用时间。不能因为教材教了几个景点就全部塞进一天。模拟游客只有四小时，喜欢城市生活、最多连续走15分钟、不想购物；应比较湖边短线与运河老城主题，说明各有取舍。这里不提供可直接售卖路线。

用兴趣、体力、时间和预算决定线路，确认不包含的事项。
听懂本课4组工作交流，并给出对应回应。
在“游客新增“想品茶但不购物”，请说明体验与购买分开，并核对时间影响。”的变化情境中使用本课表达。

本次重点词块：available time、finish point、essential needs、neighbourhood、working plan。先理解用途，再跟读；不需要一次记住所有拼写。

完整材料

把这组句子放回本课任务。每句都有具体用途，可以分段练习。

Before choosing the stops, could we confirm your available time and interests?

选择停靠点前，请确认可用时间和兴趣。

词块对照

available time：可用时间

What time must you finish, and where do you need to be afterwards?

必须几点结束，之后要去哪里？

词块对照

What time must you finish, and where do you need to be afterwards?：必须几点结束，之后要去哪里？

Would you prefer landscape, city history, local life or a mix?

你更偏好风景、城市历史、当地生活，还是混合主题？

词块对照

Would you prefer landscape, city history, local life or a mix?：你更偏好风景、城市历史、当地生活，还是混合主题？

How much walking feels comfortable, and are there any dining requirements?

怎样的步行量合适，有哪些饮食要求？

词块对照

How much walking feels comfortable, and are there any dining requirements?：怎样的步行量合适，有哪些饮食要求？

With four hours in this exercise, we should choose one main area rather than rush between distant stops.

本次模拟只有四小时，应选一个主要区域，避免匆忙往返远处。

词块对照

main area：主要区域

A short lakeside route gives us landscape and a story, while a canal route focuses on water transport and neighbourhood life.

湖边短线提供风景与故事，运河线侧重水运和街区生活。

词块对照

neighbourhood：街区

Neither option includes a shopping stop unless you request and confirm one.

除非你提出并确认，两种方案都不含购物停留。

词块对照

Neither option includes a shopping stop unless you request and confirm one.：除非你提出并确认，两种方案都不含购物停留。

After you choose, I will write the agreed theme, finish point and essential needs in the working plan.

你选择后，我把约定主题、终点和主要需要写入工作单。

词块对照

finish point：结束地点
essential needs：主要需要
working plan：工作单

句子怎么组合

先计算，再用because和if解释安排

a time allowance是预留时间，buffer是缓冲；预计路程与已确认预约分开写。每段包含到达、活动、照应与离开条件。

We have allowed forty minutes for the transfer and kept a separate buffer.

我们为转场预留四十分钟，并另留缓冲。

词汇与句型讲解

available time · 可用时间: 例句：Before choosing the stops, could we confirm your available time and interests?
finish point · 结束地点: 例句：After you choose, I will write the agreed theme, finish point and essential needs in the working plan.
essential needs · 主要需要: 例句：After you choose, I will write the agreed theme, finish point and essential needs in the working plan.
neighbourhood · 街区: 例句：A short lakeside route gives us landscape and a story, while a canal route focuses on water transport and neighbourhood life.
working plan · 工作单: 例句：After you choose, I will write the agreed theme, finish point and essential needs in the working plan.
main area · 主要区域: 例句：With four hours in this exercise, we should choose one main area rather than rush between distant stops.

Would you prefer…? + must finish by…

兴趣与硬性时间分别询问，再解释取舍。

需要修正：~~Four hours means every attraction is possible.~~

正确或更合适的表达：With four hours, let us choose one main area and include transfer time.

线路需要按实际限制安排。

We can ask about a tea explanation without a purchase. Let us check whether the experience fits the available time and transport, and which part of the original route would change.

我们可以询问不含购买的茶文化介绍，核对体验能否放进可用时间交通，以及原路线哪部分需要调整。

完整游客对话

先听游客或工作人员的话，再尝试回应；需要时看中文与示范。

游客

Can we see everything in half a day?

半天能看完全部吗？

导游

Let us choose the most important theme and account for travel and rest rather than promise every stop.

我们选最重要主题，计入交通休息，不承诺所有停靠点。

游客

We like local life more than famous names.

比起名气，我们更喜欢当地生活。

导游

A canal neighbourhood theme may suit you. Let us check the current route and walking conditions.

运河街区主题可能合适，我们核查当前路线步行条件。

游客

We must be at the station by two.

我们两点前必须到站。

导游

Which station and confirmed departure details? We will plan backwards from that requirement.

哪座车站、已确认班次信息是什么？我们从这个要求倒推。

游客

We do not want shopping.

我们不购物。

导游

Understood. I will record that and keep the agreed theme focused on the visit.

明白，我会记录并让主题围绕参观。

理解与应用练习

先听游客的话。此刻表达的意思是什么？
听力文字提示
Can we see everything in half a day?
半天能看完全部吗？
1. 我们两点前必须到站。
2. 半天能看完全部吗？
3. 比起名气，我们更喜欢当地生活。
做完后核对答案与解释
答案：B
A：刚才这句没有表达“我们两点前必须到站。”。再听一次，对照关键词与本课完整对话。
B：游客的意思是：半天能看完全部吗？
C：刚才这句没有表达“比起名气，我们更喜欢当地生活。”。再听一次，对照关键词与本课完整对话。
结合本课情境，哪句修正了“Four hours means every attraction is possible.”中的问题？
1. With four hours, let us choose one main area and include transfer time.
2. Four hours means every attraction is possible.
做完后核对答案与解释
答案：A
A：兴趣与硬性时间分别询问，再解释取舍。线路需要按实际限制安排。
B：这仍是原句。线路需要按实际限制安排。
四小时路线排不下全部主题，首先应做什么？
1. 与游客确认优先级和硬性结束条件，再取舍
2. 把预计路程全部压缩
3. 省略所有转场时间
做完后核对答案与解释
答案：A
A：优先级明确后才有可执行线路。
B：这不能妥善完成本课任务。优先级明确后才有可执行线路。
C：这不能妥善完成本课任务。优先级明确后才有可执行线路。

场景开口任务

只看任务提纲，先自己说

用兴趣、体力、时间和预算决定线路，确认不包含的事项。先按工作顺序自己说，卡住时再打开关键词提示。

available time：可用时间
finish point：结束地点
essential needs：主要需要

先说一遍，再看参考

Before choosing the stops, could we confirm your available time and interests? What time must you finish, and where do you need to be afterwards? Would you prefer landscape, city history, local life or a mix? How much walking feels comfortable, and are there any dining requirements? With four hours in this exercise, we should choose one main area rather than rush between distant stops. A short lakeside route gives us landscape and a story, while a canal route focuses on water transport and neighbourhood life. Neither option includes a shopping stop unless you request and confirm one. After you choose, I will write the agreed theme, finish point and essential needs in the working plan.

选择停靠点前，请确认可用时间和兴趣。必须几点结束，之后要去哪里？你更偏好风景、城市历史、当地生活，还是混合主题？怎样的步行量合适，有哪些饮食要求？本次模拟只有四小时，应选一个主要区域，避免匆忙往返远处。湖边短线提供风景与故事，运河线侧重水运和街区生活。除非你提出并确认，两种方案都不含购物停留。你选择后，我把约定主题、终点和主要需要写入工作单。

参考只是一种说法。可以分句、慢说；需要包括任务的关键信息，不必逐字一样。

换了条件，再完成一次

游客新增“想品茶但不购物”，请说明体验与购买分开，并核对时间影响。

Would you prefer…? + must finish by…
先找出变化了哪项信息，再回应。

先说一遍，再看参考

We can ask about a tea explanation without a purchase. Let us check whether the experience fits the available time and transport, and which part of the original route would change.

我们可以询问不含购买的茶文化介绍，核对体验能否放进可用时间交通，以及原路线哪部分需要调整。