联网与本地联系：设备条件和备用方式｜导游英语城市服务

完整教材 · 中文解释 / 英语音频

联网与本地联系：设备条件和备用方式：完整文字稿与练习

这课解决什么工作问题？

问清游客是否能联网、收消息与拨号，向服务方确认合适选项并测试。

把“没网络”“没有本地号码”“收不到验证码”和“电量不足”分别问清。SIM或eSIM是否适配要由运营商核实，不以手机品牌作保证。杭州官方指南可以作为服务查找入口，营业、价格、设备与证件要求按当次服务方答复。示例游客可用酒店Wi-Fi但离开后无数据，运营商确认一项兼容方案，启用后必须测试约定联系。

问清游客是否能联网、收消息与拨号，向服务方确认合适选项并测试。
听懂本课5组工作交流，并给出对应回应。
在“模拟运营商确认设备不支持所提方案，但游客可收短信，双方已测试短信成功。请采用该方式并保留打印集合卡。”的变化情境中使用本课表达。

本次重点词块：mobile data、receive、compatible、included data、service period。先理解用途，再跟读；不需要一次记住所有拼写。

完整材料

把这组句子放回本课任务。每句都有具体用途，可以分段练习。

Can you use mobile data, receive our messages and make a call, or does the phone work only on this Wi-Fi?

你能用移动数据、收消息和拨号，还是只能用这里的Wi-Fi？

词块对照

mobile data：移动数据
receive：收到

You can connect here but lose contact outside, so we need a working method before the walk begins.

你在这里能连网，但到外面会失联，因此步行前需要可用方式。

词块对照

You can connect here but lose contact outside, so we need a working method before the walk begins.：你在这里能连网，但到外面会失联，因此步行前需要可用方式。

The service provider will check your device and explain which SIM or eSIM options, if any, are compatible.

服务方会检查设备，并说明哪些SIM或eSIM选项适配，或是否没有适配选项。

词块对照

compatible：兼容的

Please check the total cost, included data, service period and any required identification before accepting a plan.

接受套餐前，请核对总费、包含流量、服务期限与所需证件。

词块对照

included data：包含流量
service period：服务期限

The provider has confirmed this option and helped you activate it. Let us send a test message using our agreed contact method.

提供方已确认该选项并协助启用，我们用约定方式发测试消息。

词块对照

activate：启用

You have received the message. Keep the printed meeting card as a backup in case the phone loses power.

你已收到消息。请保留打印集合卡，以备手机没电。

词块对照

You have received the message. Keep the printed meeting card as a backup in case the phone loses power.：你已收到消息。请保留打印集合卡，以备手机没电。

句子怎么组合

描述故障，问出条件，确认结果

not working说明未正常工作，compatible with问兼容性，charged与pending区分已扣款和处理中。把工作人员原话准确转述，不把“可咨询”说成“保证可用”。

The provider has confirmed this option works with your phone; let us test the contact method before leaving.

提供方已确认此选项适配你的手机，我们离开前测试联系方式。

词汇与句型讲解

mobile data · 移动数据: 例句：Can you use mobile data, receive our messages and make a call, or does the phone work only on this Wi-Fi?
receive · 收到: 例句：Can you use mobile data, receive our messages and make a call, or does the phone work only on this Wi-Fi?
compatible · 兼容的: 例句：The service provider will check your device and explain which SIM or eSIM options, if any, are compatible.
included data · 包含流量: 例句：Please check the total cost, included data, service period and any required identification before accepting a plan.
service period · 服务期限: 例句：Please check the total cost, included data, service period and any required identification before accepting a plan.
activate · 启用: 例句：The provider has confirmed this option and helped you activate it. Let us send a test message using our agreed contact method.

Can you…or…? / compatible with / before accepting

先区分故障类型，再核实可用服务。compatible with后接设备或系统，不能从宣传推断每个设备都支持。

需要修正：~~This plan is compatible to your phone.~~

正确或更合适的表达：This plan is compatible with your phone.

compatible搭配with；实际兼容情况仍以提供方检查为依据。

The provider has confirmed that this data option is not compatible with your device. Text messages have worked in our test, so we will use that contact method for this tour. Please also keep the printed meeting card and tell me before leaving the group.

提供方确认该数据选项不适配你的设备。测试中短信可用，本次团用短信联系。也请保留打印集合卡，离队前告诉我。

完整工作对话

先听游客或工作人员的话，再尝试回应；需要时看中文与示范。

游客

My phone works in the hotel, but not outside.

手机在酒店能用，外面不行。

导游

You can connect here but lose contact outside, so we need a working method before the walk begins.

你在这里能连网，但到外面会失联，因此步行前需要可用方式。

游客

Can you promise an eSIM will work on it?

能保证eSIM适配它吗？

导游

The service provider will check your device and explain which SIM or eSIM options, if any, are compatible.

服务方会检查设备，并说明哪些SIM或eSIM选项适配，或是否没有适配选项。

服务人员

Provider speaking. This device supports the option shown here; these are its cost and service limits.

我是服务方，该设备支持这里所示选项，这是费用和服务限制。

导游

Thank you. Please explain those details directly to the guest and let them decide before activation.

谢谢，请直接向游客解释这些条件，让其在启用前决定。

游客

I have accepted the plan, and it is activated now.

我已接受套餐，现在启用了。

导游

The provider has confirmed this option and helped you activate it. Let us send a test message using our agreed contact method.

提供方已确认该选项并协助启用，我们用约定方式发测试消息。

游客

I can see your test message.

我能看到测试消息。

导游

You have received the message. Keep the printed meeting card as a backup in case the phone loses power.

你已收到消息。请保留打印集合卡，以备手机没电。

理解与应用练习

先听游客的话。此刻表达的意思是什么？
听力文字提示
My phone works in the hotel, but not outside.
手机在酒店能用，外面不行。
1. 能保证eSIM适配它吗？
2. 我是服务方，该设备支持这里所示选项，这是费用和服务限制。
3. 手机在酒店能用，外面不行。
做完后核对答案与解释
答案：C
A：刚才这句没有表达“能保证eSIM适配它吗？”。再听一次，对照关键词与本课完整对话。
B：刚才这句没有表达“我是服务方，该设备支持这里所示选项，这是费用和服务限制。”。再听一次，对照关键词与本课完整对话。
C：游客的意思是：手机在酒店能用，外面不行。
结合本课情境，哪句修正了“This plan is compatible to your phone.”中的问题？
1. This plan is compatible to your phone.
2. This plan is compatible with your phone.
做完后核对答案与解释
答案：B
A：这仍是原句。compatible搭配with；实际兼容情况仍以提供方检查为依据。
B：先区分故障类型，再核实可用服务。compatible with后接设备或系统，不能从宣传推断每个设备都支持。 compatible搭配with；实际兼容情况仍以提供方检查为依据。
已付款启用套餐，怎样确认联系安排真正可用？
1. 实际发收一条约定渠道消息，并保留备用材料
2. 假设所有聊天软件均可使用
3. 只看购买收据
做完后核对答案与解释
答案：A
A：买到服务与可实际联系是两件事，需在离开前测试。
B：这不能妥善完成本课任务。买到服务与可实际联系是两件事，需在离开前测试。
C：这不能妥善完成本课任务。买到服务与可实际联系是两件事，需在离开前测试。

场景开口任务

只看任务提纲，先自己说

问清游客是否能联网、收消息与拨号，向服务方确认合适选项并测试。先按工作顺序自己说，卡住时再打开关键词提示。

mobile data：移动数据
receive：收到
compatible：兼容的

先说一遍，再看参考

Can you use mobile data, receive our messages and make a call, or does the phone work only on this Wi-Fi? You can connect here but lose contact outside, so we need a working method before the walk begins. The service provider will check your device and explain which SIM or eSIM options, if any, are compatible. Please check the total cost, included data, service period and any required identification before accepting a plan. The provider has confirmed this option and helped you activate it. Let us send a test message using our agreed contact method. You have received the message. Keep the printed meeting card as a backup in case the phone loses power.

你能用移动数据、收消息和拨号，还是只能用这里的Wi-Fi？你在这里能连网，但到外面会失联，因此步行前需要可用方式。服务方会检查设备，并说明哪些SIM或eSIM选项适配，或是否没有适配选项。接受套餐前，请核对总费、包含流量、服务期限与所需证件。提供方已确认该选项并协助启用，我们用约定方式发测试消息。你已收到消息。请保留打印集合卡，以备手机没电。