预约失败:比较替代时段与替代活动第03阶段 · 任务课
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  1. 1听例句
  2. 2学表达
  3. 3做练习
出团准备 · 预约、确认与费用权限 · 第3课

预约失败:比较替代时段与替代活动

解释名额不足,比较可用方案对路线和费用的影响,再落实游客选择。

模拟条件,出团时替换为已确认信息

把这组句子放回本课任务。每句都有具体用途,可以分段练习。

01

There are not enough places for our group in the eleven a.m. session.

上午十一点场次没有足够名额安排本团。

拆开听,看看怎么说
02

Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven.

工作人员可安排六位11:30入场,或十一点参观已确认的室内展陈。

拆开听,看看怎么说
03

The later session keeps the original visit but moves lunch back by thirty minutes.

晚一点的场次保留原参观,但午餐延后三十分钟。

拆开听,看看怎么说
04

The exhibition keeps the original lunch time; it covers a different topic and has a shorter walk.

展陈保留原午餐时间,主题不同,步行更短。

拆开听,看看怎么说
05

You have chosen the later session. Staff have now issued the new confirmation for all six guests.

你们选择了较晚场次,工作人员现已为六位签发新的确认。

拆开听,看看怎么说
06

The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen.

司机和餐厅已接受调整后的时间。请11:15在同一地点集合。

拆开听,看看怎么说
07

Could one person repeat the new entry and lunch arrangement so we can check the change?

可以请一位复述新的入场与午餐安排,以便核对变化吗?

拆开听,看看怎么说

本次重点词块:enough places、later session、exhibition、revised times、issued。先理解用途,再跟读;不需要一次记住所有拼写。

本课内容来源与使用说明

WFTGA · 实践导游训练
核实日期:2026-11-04。参考步行、车上、场馆带团、时间管理、受众适配与实践评估范围;本课程未获该机构认证。

查看本课完整文字教材、音频与参考答案
完整教材 · 中文解释 / 英语音频

预约失败:比较替代时段与替代活动:完整文字稿与练习

这课解决什么工作问题?

解释名额不足,比较可用方案对路线和费用的影响,再落实游客选择。

预约失败时,先说明已知限制,再列实际可用选项;比较时间、路线、休息和费用,不能把“可能有名额”说成已保留。本例模拟11:00场次无六人名额,11:30可安排全团;另一个已确认展陈可按原时间进入。游客选11:30后,须取得新确认,并通知司机与餐厅调整。

  • 解释名额不足,比较可用方案对路线和费用的影响,再落实游客选择。
  • 听懂本课6组工作交流,并给出对应回应。
  • 在“模拟餐厅无法延迟,只有展陈方案能够保留午餐。请如实说明限制,让游客重新选择,不沿用上一轮已失效的方案。”的变化情境中使用本课表达。

本次重点词块:enough places、later session、exhibition、revised times、issued。先理解用途,再跟读;不需要一次记住所有拼写。

完整材料

把这组句子放回本课任务。每句都有具体用途,可以分段练习。

There are not enough places for our group in the eleven a.m. session.

上午十一点场次没有足够名额安排本团。

词块对照
  • enough places:足够名额

Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven.

工作人员可安排六位11:30入场,或十一点参观已确认的室内展陈。

词块对照
  • exhibition:展陈

The later session keeps the original visit but moves lunch back by thirty minutes.

晚一点的场次保留原参观,但午餐延后三十分钟。

词块对照
  • later session:较晚场次

The exhibition keeps the original lunch time; it covers a different topic and has a shorter walk.

展陈保留原午餐时间,主题不同,步行更短。

词块对照
  • exhibition:展陈

You have chosen the later session. Staff have now issued the new confirmation for all six guests.

你们选择了较晚场次,工作人员现已为六位签发新的确认。

词块对照
  • later session:较晚场次
  • issued:已签发

The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen.

司机和餐厅已接受调整后的时间。请11:15在同一地点集合。

词块对照
  • revised times:调整后的时间

Could one person repeat the new entry and lunch arrangement so we can check the change?

可以请一位复述新的入场与午餐安排,以便核对变化吗?

词块对照
  • Could one person repeat the new entry and lunch arrangement so we can check the change?:可以请一位复述新的入场与午餐安排,以便核对变化吗?

句子怎么组合

用状态词与条件句说明预约

requested是已申请,confirmed是已确认,pending是待处理。If引出条件,before说明先后;未取得确认前不能说We are booked。费用用per person和total区分单位。

The request is pending; please do not make an extra payment before we confirm the total.

请求仍待处理;确认总额前,请不要额外付款。

词汇与句型讲解

enough places · 足够名额
例句:There are not enough places for our group in the eleven a.m. session.
later session · 较晚场次
例句:The later session keeps the original visit but moves lunch back by thirty minutes.
exhibition · 展陈
例句:Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven.
revised times · 调整后的时间
例句:The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen.
issued · 已签发
例句:You have chosen the later session. Staff have now issued the new confirmation for all six guests.
move back · 推迟
本课用于推迟,结合对话理解。

either…or… / move…back by…

先给两个已核实的方案,再说明代价。by thirty minutes表示推迟的幅度,不是新的钟点。

需要修正:Lunch moves back at thirty minutes.

正确或更合适的表达:Lunch moves back by thirty minutes.

推迟多少时间用by;具体几点用at。

The restaurant cannot move lunch, so the later session no longer fits the confirmed meal. The exhibition option keeps lunch on time. Would you prefer that, or should we ask the organiser about a different overall plan before deciding?

餐厅不能调整午餐,因此较晚场次不再衔接已确认用餐。展陈方案可保留午餐时间。你们选这个,还是先请组织方核实另一套整体计划再决定?

完整工作对话

先听游客或工作人员的话,再尝试回应;需要时看中文与示范。

游客

Why can we not enter at eleven as planned?

为什么不能按计划十一点入场?

导游

There are not enough places for our group in the eleven a.m. session.

上午十一点场次没有足够名额安排本团。

游客

What choices are actually available?

实际可用的选择有哪些?

导游

Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven.

工作人员可安排六位11:30入场,或十一点参观已确认的室内展陈。

游客

We prefer the original visit, even if lunch is later.

我们更想保留原参观,即使午餐晚一点。

导游

I will ask staff to reserve eleven thirty for all six and confirm the effect with the driver and restaurant before finalising it.

我会请工作人员为六位保留11:30,并在落实前向司机和餐厅确认影响。

工作人员

Staff speaking. The new confirmation is issued; the restaurant agrees to the later lunch.

我是工作人员,新确认已签发,餐厅同意延后午餐。

导游

The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen.

司机和餐厅已接受调整后的时间。请11:15在同一地点集合。

游客

Does the meeting point change as well?

集合点也变化吗?

导游

No. It remains the same point, but the meeting time is now eleven fifteen. Please point to it on your map.

集合点不变,但集合时间改为11:15。请在地图上指一下。

游客

We meet at eleven fifteen and enter at eleven thirty.

11:15集合,11:30入场。

导游

Correct. Lunch is thirty minutes later, and the restaurant has confirmed that arrangement.

对,午餐延后三十分钟,餐厅已确认。

理解与应用练习

  1. 先听游客的话。此刻表达的意思是什么?

    听力文字提示

    Why can we not enter at eleven as planned?

    为什么不能按计划十一点入场?

    1. 实际可用的选择有哪些?
    2. 我们更想保留原参观,即使午餐晚一点。
    3. 为什么不能按计划十一点入场?
    做完后核对答案与解释

    答案:C

    A:刚才这句没有表达“实际可用的选择有哪些?”。再听一次,对照关键词与本课完整对话。

    B:刚才这句没有表达“我们更想保留原参观,即使午餐晚一点。”。再听一次,对照关键词与本课完整对话。

    C:游客的意思是:为什么不能按计划十一点入场?

  2. 结合本课情境,哪句修正了“Lunch moves back at thirty minutes.”中的问题?

    1. Lunch moves back at thirty minutes.
    2. Lunch moves back by thirty minutes.
    做完后核对答案与解释

    答案:B

    A:这仍是原句。推迟多少时间用by;具体几点用at。

    B:先给两个已核实的方案,再说明代价。by thirty minutes表示推迟的幅度,不是新的钟点。 推迟多少时间用by;具体几点用at。

  3. 游客选了替代时段,下一步最完整的行动是什么?

    1. 只告诉游客新的入场时间
    2. 取得替代确认,核对交通用餐影响并通知相关人
    3. 认为司机会自动看到预约变化
    做完后核对答案与解释

    答案:B

    A:这不能妥善完成本课任务。一个时段变化会影响上下游安排,必须完成确认与通知。

    B:一个时段变化会影响上下游安排,必须完成确认与通知。

    C:这不能妥善完成本课任务。一个时段变化会影响上下游安排,必须完成确认与通知。

场景开口任务

只看任务提纲,先自己说

解释名额不足,比较可用方案对路线和费用的影响,再落实游客选择。先按工作顺序自己说,卡住时再打开关键词提示。

  • enough places:足够名额
  • later session:较晚场次
  • exhibition:展陈
先说一遍,再看参考

There are not enough places for our group in the eleven a.m. session. Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven. The later session keeps the original visit but moves lunch back by thirty minutes. The exhibition keeps the original lunch time; it covers a different topic and has a shorter walk. You have chosen the later session. Staff have now issued the new confirmation for all six guests. The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen. Could one person repeat the new entry and lunch arrangement so we can check the change?

上午十一点场次没有足够名额安排本团。工作人员可安排六位11:30入场,或十一点参观已确认的室内展陈。晚一点的场次保留原参观,但午餐延后三十分钟。展陈保留原午餐时间,主题不同,步行更短。你们选择了较晚场次,工作人员现已为六位签发新的确认。司机和餐厅已接受调整后的时间。请11:15在同一地点集合。可以请一位复述新的入场与午餐安排,以便核对变化吗?

参考只是一种说法。可以分句、慢说;需要包括任务的关键信息,不必逐字一样。

换了条件,再完成一次

模拟餐厅无法延迟,只有展陈方案能够保留午餐。请如实说明限制,让游客重新选择,不沿用上一轮已失效的方案。

  • either…or… / move…back by…
  • 先找出变化了哪项信息,再回应。
先说一遍,再看参考

The restaurant cannot move lunch, so the later session no longer fits the confirmed meal. The exhibition option keeps lunch on time. Would you prefer that, or should we ask the organiser about a different overall plan before deciding?

餐厅不能调整午餐,因此较晚场次不再衔接已确认用餐。展陈方案可保留午餐时间。你们选这个,还是先请组织方核实另一套整体计划再决定?

检查是否真正回应了变化。时间、地点、人数或游客需求不能仍然沿用旧情境。

怎样判断这课练到了?

  • 我能完成“解释名额不足,比较可用方案对路线和费用的影响,再落实游客选择。”这项任务。
  • 能核对日期、人数、时段、姓名、凭证与当前状态。
  • 能说明替代方案、费用与授权,取得同意后再落实。

每项分别记:需要示范、需要提示或可以独立完成。自评与真人现场反馈分开。

  • 明天:只看中文任务,先说出本课三句重点表达。
  • 第3天:换姓名、时间或需求,请同伴用本课游客问题及一种近义问法提问。
  • 第7天:不看全文完成变化情境;卡住的表达回到词块和句型,再试一次。

继续本单元下一课,随后在单元综合任务里再次使用这节课的表达。

进入阶段工作能力任务

游客追问与不同问法

请同伴改变条件和问法。先回答,再核对参考;参考表达可以用自己的简单英语改写。

屏幕显示可用,表示团队已预约吗?

The screen says available. Does that mean our group is booked?

先回应,再核对

Availability is not a completed booking. We need the correct date, group details and confirmation.

可用不等于预约完成,需正确日期团队信息和确认。

继续追问:

Where is the confirmation reference?

谁能批准价差?

Who can approve a price change?

先回应,再核对

We must identify the responsible organiser and obtain the guest's agreement where needed before confirming any change.

应找负责组织方,必要时取得游客同意后再落实变更。

继续追问:

What is included in the original price?

为什么不能按计划十一点入场?

Why can we not enter at eleven as planned?

先回应,再核对

There are not enough places for our group in the eleven a.m. session.

上午十一点场次没有足够名额安排本团。

实际可用的选择有哪些?

What choices are actually available?

先回应,再核对

Staff can offer all six guests eleven thirty, or we can use the confirmed indoor exhibition at eleven.

工作人员可安排六位11:30入场,或十一点参观已确认的室内展陈。

我们更想保留原参观,即使午餐晚一点。

We prefer the original visit, even if lunch is later.

先回应,再核对

I will ask staff to reserve eleven thirty for all six and confirm the effect with the driver and restaurant before finalising it.

我会请工作人员为六位保留11:30,并在落实前向司机和餐厅确认影响。

我是工作人员,新确认已签发,餐厅同意延后午餐。

Staff speaking. The new confirmation is issued; the restaurant agrees to the later lunch.

先回应,再核对

The driver and restaurant have accepted the revised times. Please meet at the same point at eleven fifteen.

司机和餐厅已接受调整后的时间。请11:15在同一地点集合。

集合点也变化吗?

Does the meeting point change as well?

先回应,再核对

No. It remains the same point, but the meeting time is now eleven fifteen. Please point to it on your map.

集合点不变,但集合时间改为11:15。请在地图上指一下。

11:15集合,11:30入场。

We meet at eleven fifteen and enter at eleven thirty.

先回应,再核对

Correct. Lunch is thirty minutes later, and the restaurant has confirmed that arrangement.

对,午餐延后三十分钟,餐厅已确认。

事实来源与核实范围

WFTGA · 实践导游训练
核实日期:2026-11-04。参考步行、车上、场馆带团、时间管理、受众适配与实践评估范围;本课程未获该机构认证。

本页为原创教学材料,含AI辅助编写及神经合成示范音频。示例人名、时间、金额和路线不是实时服务安排。 更新日期:。编写与维护:导游研习社项目维护者;反馈教材问题。